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At the South African Motorbike Delivery Association (SAMDA), we take public concerns seriously. This platform allows members of the public, delivery drivers, and stakeholders to submit formal complaints related to motorbike delivery services, safety, non-compliance, unfair treatment, or misconduct within the sector.
We aim to ensure that every voice is heard and investigated fairly, in line with our commitment to transparency, professionalism, and industry accountability.
Disclaimer
By submitting a complaint to the South African Motorbike Delivery Association (SAMDA), you acknowledge that SAMDA acts as an industry body and not a legal authority, and therefore cannot guarantee the resolution of all complaints. Complaints may be referred to relevant stakeholders or regulatory entities where appropriate. SAMDA reserves the right to decline or dismiss submissions that are incomplete, false, defamatory, or fall outside our operational scope. Submission of a complaint does not establish any legal claim or liability against SAMDA or its representatives.
POPIA Notice
In accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013, SAMDA is committed to protecting your personal data. All information submitted through this platform will be used solely for the purpose of processing, investigating, and responding to your complaint. Your personal information will not be shared with third parties without your explicit consent, unless required by law or necessary to address the nature of your complaint. By submitting this form, you consent to the collection and use of your information as outlined.
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